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- Game settings and connection
Guide
Game settings and connection
The Alt+Tab menu setting, returning to the game and connection errors.
Losing the connection
When the connection to the server is lost, the client blocks gameplay and shows options to reconnect or quit. Shutting down a server does not move the player to a local copy.
A network warning does not always mean that the server is overloaded. A broken connection or a pause in incoming data can also cause it. If it keeps happening, report it in Support with the server name, time and game log.
The client_lost error
client_lost means that the launcher did not receive the game client's heartbeat in time. It does not identify the cause of the freeze on its own. Keep the log file named in the error window and attach it to a Support report, especially if the error happens while starting the game.